Privacy Policy
Last Updated: 9/4/2025
Information We Collect
When you request services through our website, we collect information such as:
- Name and contact information (phone, email, address)
- Service preferences and Christmas lighting needs
- Communication preferences including SMS consent
- Technical information (IP address, browser type, visit duration)
How We Use Your Information
We use your information to:
- Provide Christmas light installation services and consultations
- Schedule appointments and service calls
- Send service updates and appointment reminders (with your consent)
- Improve our services and customer experience
- Comply with legal requirements
SMS Communications
SMS Consent and Opt-Out
If you consent to receive SMS messages, we may send you:
- Appointment reminders and confirmations
- Service updates and scheduling changes
- Installation confirmations
- Emergency service notifications
Frequency: You may receive up to 4 messages per month.
Opt-Out: Reply STOP to any message to opt out immediately.
Rates: Message and data rates may apply based on your mobile plan.
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To provide services you've requested
- To comply with legal obligations
- To protect our rights and safety
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your personal information
Contact Us
If you have questions about this privacy policy:
- Phone: (832) 413-6044
- Email: privacy@houstonchristmaslights.com
This privacy policy complies with applicable privacy laws including CCPA, GDPR, and TCPA regulations for SMS communications.